Privacy Policy

Who this policy applies to

This policy applies to visitors to ecommony.com, people who submit a website audit request, people who contact Ecommony, and prospective clients discussing ecommerce, SEO, CRO, speed, tracking or related consulting services.

Who controls your data

Ecommony is operated by Nigel Abramow. For privacy questions, email nigel@ecommony.com.

Personal data Ecommony may collect

Ecommony may collect information you choose to provide, including:

• Your name, email address and phone number.
• Your website URL, company name and enquiry details.
• Information about your ecommerce platform, tracking setup, SEO, speed or conversion issues.
• Messages you send by form, email or phone.

Ecommony may also collect limited technical data from website use, including:

• IP address, browser, device, approximate location and referral information.
• Pages visited, interactions, form starts and form submissions.
• Cookie and analytics consent choices.

How Ecommony uses personal data

Ecommony may use personal data to:

• Respond to enquiries and audit requests.
• Assess whether Ecommony can help with a website or ecommerce issue.
• Provide proposals, support, audits, implementation work or consulting services.
• Improve the website, content, analytics and user experience.
• Maintain basic security, spam prevention and operational records.

Legal bases for processing

Depending on the context, Ecommony may process personal data because it is necessary to respond to your enquiry or take steps before entering into a contract, because there is a legitimate interest in running and improving the business, because consent has been given for non-essential cookies or analytics, or because Ecommony needs to comply with a legal obligation.

Cookies and analytics

Ecommony uses a cookie consent tool to manage analytics consent. Non-essential analytics cookies should only be used where consent has been given. More detail is provided in the Cookie Policy.

Who data may be shared with

Ecommony may use trusted service providers to operate the website, process forms, send email, host infrastructure, manage analytics or deliver client services. These providers should only process personal data where needed for the relevant service.

How long data is kept

Enquiry and contact data is kept for as long as needed to respond, manage the relationship, keep appropriate business records and handle any follow-up. Data that is no longer needed should be deleted or anonymised.

Your rights

Depending on your location and the circumstances, you may have rights to access, correct, delete, restrict or object to the use of your personal data, and to withdraw consent where processing is based on consent.

Complaints

If you have a concern, contact nigel@ecommony.com. You may also have the right to complain to the UK Information Commissioner’s Office.

Changes to this policy

This policy may be updated from time to time. The latest version will be published on this page.